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Add Microsoft 365 troubleshooting for admins and IT professionals Microsoft 365 Microsoft Learn

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<br>From here, review the details under the subscriptions heading or the cancelled subscriptions heading to confirm your subscription. Be sure to restart your Office applications if you have to renew your subscription. As technical support experts for 25+ years, our team has answered every support ticket imaginable from every skill level. So we compiled a short list of 5 common issues users experience in Microsoft Office 365 and how to resolve them.
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Uninstall Office for Mac
<br>You’ll see the "Uninstall or change a program" window where you have to access the list of applications, find the Office 365 program, and initiate online repair. Microsoft Office 365 is one of the essential programs that ensure productivity and collaboration across teams in an organization. Its suite of useful applications and cloud-based services provides an all-in-one tool that streamlines communication and processes in a business.
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Install the 64-bit version of Office instead of the 32-bit version
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<br>Microsoft Support and Recovery Assistant can help you resolve problems with Microsoft Office, Office 365, and Outlook. Editing file permissions and providing users with appropriate access is a simple way to solve such Microsoft 365 problems. Organizations value the capabilities that the Microsoft 365 suite provides for shared access and simultaneous file editing for team members. However, sometimes employees may not have the required permissions to open and edit an item.
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<br>If you are using Office for work or school, you will likelyl have to use your work or school email account to sign in. If you are having trouble logging in, first check the number lock and caps lock keys on your keyboard. If you are 100% certain you are entering the login information correctly and you still can not log in, there are ways to regain access to your account by resetting your password. Find help, training, and technical support for users of Office products on support.office.com. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. You can also choose to have users sign into the Office 365 portal with their work or school account and follow the steps in Install Office on your PC or Mac to install Office themselves.
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To help resolve this, please try the following troubleshooting steps:
<br>You may encounter issues when using any application, and Office 365 is no exception. Not all issues are caused by bugs left unpatched by the software vendor or by third-party applications like the recent Crowdstrike incident that caused a global O365 outage. Many issues that you may face day-to-day can be fixed on the client side. If you encounter an issue in Office 365 that can only be fixed by the vendor, Microsoft usually releases an update to resolve any known issues as soon as possible. Upon restart if you are still receiving an error message, it might be time to confirm your subscription status for Office. To do this navigate to Microsoft account
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Install updates on a Mac
<br>They are not merely inconvenient and slow down work but can also lead to critical data loss.If you're not sure which operating system you have, see Which Windows operating system am I running?It could also happen because you haven't assigned a license to yourself or your users.If none of the above resolve the problem, there are a few other troubleshooting tactics you can try.To install or check for updates on your Mac, see Check for Office for Mac updates automatically.
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<br>Check to make sure you’re connected to the internet, and that your computers date, time, and time zone are accurate. You’ll also want to make sure that you are running the latest version of Office. Next, you’ll want to review firewall settings, and check any anti-virus software that could be blocking the connection to verify the subscription status. If your issue persists after reviewing these settings, contact your internal or external IT support team or Microsoft Support at Contact Us - Microsoft Support.
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<br>In most cases you can do basic editing on most of these devices, however if you have a qualifying Office 365 subscription, you get access to the apps' extra features. If you discover you can't make edits to certain documents, see What you can do in the Office apps on an Android, iOS, or Windows mobile device with an Office 365 subscription. For download and installation issues on a Mac, see What to try if you can't install Office for Mac. Use the Microsoft 365 activation troubleshooter to resolve Microsoft [homepage](https://anotepad.com/note/read/jj3m2rra) 365 subscription activation issues.
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<br>Upgrade or switch Office 365 plans
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<br>You can't install the desktop PC or Mac versions of Office on your Chromebook, but depending on your Chromebook you may be able to install the Office mobile apps. The Microsoft 365 offline installer may help bypass potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Microsoft 365 installation. Use the MIcrosoft 365 inventory scan troubleshooter to generate either a normal or full scan report of your computer and installed Microsoft 365 applications.
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