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Add Troubleshoot Outlook for Windows issues

Mireya Hutcheon 2026-01-24 20:02:59 +08:00
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Find solutions to common problems or get help from a support agent. Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users. On June 25th, 2019, the Outlook Team made a change to solutions for Outlook stuck screen the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. Remember to re-enable your antivirus once Outlook is working properly.
Once this step is complete, the user will land in their Outlook inbox and be able to use all Outlook functionality with this new email address. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android.
If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Despite the various avenues mentioned, the problem is identified only on RDS 2016 solutions for Outlook stuck screen (5 servers) with Office 2016. Curiously, there are no issues with PCs running Windows 10 or 11 and Outlook 2016, all within the AD. I initially had a script to remove the entire Outlook folder if date created was before the date of implementation. I’ve modified this to remove the above autodiscover records on user login as a temp workaround.
It needs enough RAM, processing power, solutions for Outlook stuck screen and hard drive space to work properly. If your computer is running low on resources, Outlook will freeze up. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below.
You must have at least three user accounts on the computer to complete these steps. You may have to contact your antivirus software vendor to determine how to configure the software to exclude any integration with Outlook or to exclude scanning in Outlook. For a list of antivirus software vendors, see Consumer antivirus software providers for Windows.
To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username solutions for Outlook stuck screen and password.
Workarounds to fix Outlook Stuck at Loading Profile Issue:Run Outlook as an Administrator.Reset Navigation Panel.Shut Office-Related Tasks.Create a New Outlook Profile.Disable Outlook Add-ins.Disable Antivirus.Repair Outlook PST Files.Dec 27, 2024
Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Begin by creating a brand-new profile for Outlook and set it up with a POP email account. If it opens successfully, the problem isn’t with Outlook but with the PST file from your previous account, which can be damaged. You must have at least three user accounts on the computer to complete these steps. If your antivirus software isn't up-to-date, Outlook may not function correctly.
These troubleshooting techniques apply to Outlook 2016 and 2011 for Mac. Try these troubleshooting steps in the order presented here, from simple [solutions for Outlook stuck screen](https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html) to more complicated. If you're trying to open Microsoft Outlook from your Start menu or a shortcut icon but it just won't launch, don't worry, there are a few things you can try to get it up and running again. Here are some common fixes that should work when Outlook doesn't open, whether you're using Windows or a Mac. With the help of these tips, you can fix the Outlook is Running Slow problem.
If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. A vast community of Microsoft Office365 users that are working together to support the product and others. If you are having issues sending email, this might be due to validation issues with your Microsoft Account. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar.
Check the status bar at the bottom of the screen to see if another process is solutions for Outlook stuck screen running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com. You might need to set Windows Update to automatically download and install recommended updates.