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A damaged or corrupted Outlook user profile is a common reason for "Outlook won’t open" errors. Creating a fresh profile can provide a clean slate for Outlook to start. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Are you having trouble starting Outlook or receiving [common Outlook startup issues](https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html) "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages?
Remember to back up your data before making any major changes to avoid data loss. Follow these methods to resolve the Outlook stuck on loading profile issue. Outlook is the most helpful email client for organizations and it has so many common errors also. In this segment, we will know about some scenarios to discuss why users face stuck loading profile error.
We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. A corrupted profile, a damaged PST file, faulty add-ins, or improper Outlook startup settings often cause this issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). If Outlook worked correctly the last time and nothing has changed about your account configuration, then checking if things work correctly in Safe Mode is a good first step.
If you're trying to set up an iCloud account, follow the steps in Add or manage an iCloud email account in Outlook. For Gmail accounts, see Add a Gmail account to Outlook. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind.
The best thing about the tool is that it can also retrieve permanently deleted data from a PST file after repairing it. In such cases, users first need to repair the damaged PST file and then restore their Outlook account. Our software requires that the damaged file is fully readable so if you can copy the file to a normal, not crashed hard drive, our software will probably help you.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. For a short intro about how to access and read the Event Viewer in Windows, see this Quick Tip. If these methods dose not work, you can also try a third party tool, Kernel for Outlook PST Repair tool. If anyone finds a more permanent solution, I would appreciate it.
If it never worked before or if you are starting Outlook for the very first time, it could very well be that you have not configured your mail account correctly. A common mistake is choosing for an Exchange account while in fact you are using a POP3 or IMAP account. Just to make sure you are not common Outlook startup issues trying to troubleshoot an issue which has already been solved, before you begin verify that you have installed all updates for your version of Outlook. I’m not certain to which post you’re referring, but everything that’s been mentioned so far can be done directly by the user. No elevated permissions are required to do any of these steps.
However, if you want to change your password with your email provider, you'll need to visit their website or help desk, or contact your email administrator. For example, if you have a Yahoo! account, you first have to change your password at Yahoo.com. Once you've changed your password with your email provider, you can update the password in Outlook. See Change or update your email password for more information. Most Outlook problems can be fixed with proper troubleshooting.
A vast community of Microsoft Office365 users that are working together to support the product and others. Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms. This method using the SCANPST.EXE will not work if the PST Files are in bulk or they are encrypted.
Wondering how to fix the Outlook Crashes During Startup error? Don’t worry, in this article we have explained 6 useful methods which will help you to fix this issue. Also, find out how you can repair your corrupted 0utlook data file using effective software like Remo Repair Outlook. If none of the above solutions help you resolve the Outlook crashing error, it means that your Outlook data file has been corrupted. This is caused when the program tries to access the storage file but fails to do so. However, frequent Outlook crashes also result in corruption making your Outlook inaccessible.