If you want to fix PST files using this tool, make sure to have a proper backup of the Outlook PST before processing. You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape. If you can't start the Inbox Repair tool automatically or manually, you may try to repair your Office application. If you do not see the files in the default locations above, you can use Outlook to identify the file location. When you are online, Outlook synchronizes the data in the OST file with the troubleshoot Outlook errors Exchange Server, ensuring that you have the most up-to-date information.
I would say first things first is figure out if any of troubleshoot Outlook errors these actually resolves her issue, and then (if so) document it on a quick 1-pager that she can follow if/when you’re not available. When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a new pst-file. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again.
If you want to resolve the inaccessibility from your PST file, opt for the Cigati Outlook PST Repair Tool. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove.
You can set up auto archiving to smooth out some of this issue. You should also keep reading about how to fix another typical outlook issue, PST file issues. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation.
If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and it should start to work again. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you.
This slows down productivity and quite frankly is just a total nuisance. In typical Microsoft fashion, there are also additional rules for certain older platforms that will make you feel very confused about 2FA. We'd be remiss to not tell you there are certain accounts (like Xbox 360) that always require 2FA as well as a special app password. The Authenticator app is designed to help you quickly and safely confirm your identity. With the app, an online intruder would be stuck on the first step of verification, because the Authenticator app is awaiting a one-time passcode, your fingerprint, another password, etc.
Compatibility mode is suitable for older software with Windows 10 that fail to run normally. Thankfully, Microsoft Outlook is fully optimized for Windows 10, meaning Compatibility mode is not necessary. You might be wondering what happens when you switch on the Compatibility mode for Outlook. For this reason, you should always turn off Compatibility mode for Outlook. If you do everything properly, Outlook will open when you use the new profile. This goes to prove that the problem came from your original Outlook profile.
Have also login in another computer with this account but there is also coming the dialog with the message. My question is, how can I see what document is Outlook referring to? In Outlook thru Office.com, the account has no issue.
For more information, see How to install the latest applicable updates for Microsoft Outlook (US English only). Now all you need to do is to untick the add-ins and close the dialog. Our blog is troubleshoot Outlook errors created by a team of IT experts specializing in Support, Security, and Solutions. We share insights, tips, and best practices to help you navigate the tech landscape and protect your digital assets.
Maybe you've added a new program to your computer that doesn't get along with Outlook, or your system has a virus. Regardless of the specific cause, there are several key troubleshooting fixes to try that might help. This command clears any broken settings related to the navigation pane and can frequently fix startup issues. Below, we’ll guide you through a series of solutions, from simple, quick fixes to more in-depth repairs, to help you get Outlook up and running again. If it starts without any problems, you can check troubleshoot Outlook errors the add-ins. Moreover, it will help you to get the answer to which add-in is causing the issue.