Not all Office 365 subscription plans come with the fully installed Office applications. See the bottom of the Office for business column for a list of plans that don't include the Office desktop client. But where are millions of users going for easy trouble shooting within the Microsoft Office 365 suite? Troubleshooting library sites and FAQ's online can get overwhelming to search through, let alone to find technical solutions that are written in laymen's terms. We are about to break down 5 of the most common issues and how to resolve them in the comfort of your own office (or home).
Office 365 issues: 1 – Login issues
It runs multiple tests in terms of configuring and solving any potential problem. When it can’t do that, the program will advise you on how to deal with it, providing links containing instructions. The simplest one is a problem with a connection to the Internet, or a firewall blocking network connections. Important thing to remember is that you will be able to change your password by yourself if the administrator in your organization allows users to change their passwords. If not, the password reset page provides you with a possibility to contact your administrator.
Install the 64-bit version of Office instead of the 32-bit version
The good news is that the majority of problems can easily be solved on the client’s side. To fix these related Office 365 issues, you can try disabling Add-Ins and then running Microsoft apps without them. Make sure that network access to the Microsoft servers is not blocked. Check the firewall on your computer, the router, and DNS configuration. Check to see if multiple copies of Office are installed on your system.
Get a free trial to explore all the solution’s data protection capabilities. For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletion. Therefore, you can locate the original files at their primary SharePoint site and restore them from there. Safari can cause Microsoft 365 issues due to the Intelligent Tracking Prevention (ITP) feature. To keep using Word without interruption, choose the option below to reactivate. Use the NAKIVO solution to back up Microsoft 365 data in Exchange Online, Teams, OneDrive and SharePoint Online for uninterrupted workflows and zero downtime.
Install Office apps and set up email on a mobile device (iOS, Android, or Windows phone or tablet)
Sign In or Create Your Account Today – Microsoft and sign in with your Microsoft account.
Office 365 Troubleshooting Issues: Common Problems and How to Solve Them
Use the Microsoft 365 shared computer activation (SCA) troubleshooter to enable shared computer activation for Microsoft 365 applications.All you need to do is log in to your OneDrive account on the web browser, and drag the files you want to the documents folder.The update channel used by Office 365 depends on your Office 365 subscription plan and on configuration.However, sometimes employees may not have the required permissions to open and edit an item.If one of these resolves your problem, close the app and continue working.See the bottom of the Office for business column for a list of those plans that don't include an installed version of Office.
If you have a disorganized folder or keep too many files, it’s easy to make the mistake of deleting the wrong file and sending it to the recycle bin. Fortunately, documents that were sent to the recycle bin aren’t immediately and permanently removed. If the provided recommendations don’t help you resolve the issues or you want to send Office 365 complaints, call Microsoft support. Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services.
How do I install Office updates?
This tool should be installed on a computer as a standalone application. After installing and running the application and entering the Office 365 account credentials, run tests to identify the problem and find Outlook loading profile fix the needed solution. Follow the instructions provided by the assistant to find and resolve Microsoft Office 365 problems. Some of them allow users to get updates before the main release while others provide updates at a later time. The update channel used by Office 365 depends on your Office 365 subscription plan and on configuration. Check the version of Microsoft Office installed on your computer and your subscription name and expiry date.
Domain Verification Issues
You can't install the desktop PC or Mac versions of Office on your Chromebook, but depending on your Chromebook you may be able to install the Office mobile apps. The Microsoft 365 offline installer may help bypass potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Microsoft 365 installation. Use the MIcrosoft 365 inventory scan troubleshooter to generate either a normal or full scan report of your computer and installed Microsoft 365 applications.